If your podcast is not updating correctly on Spotify, you'll need to contact their helpful support team. When you reach Spotify’s general information page, you should see an option under the Customer Service and Support section called Contact Form.
Scroll to the bottom of the screen and click About. If your show was submitted to Spotify before then, or if you only recently claimed your show in their web portal, you won't see the historical analytics data in your Simplecast account. To get in touch with Spotify’s support team: Go to in your web browser and log in. Spotify only began sending current analytics data for shows starting around August 23rd, 2019. Q: My show has been in Spotify for awhile. The Spotify for Podcasters dashboard also has analytics specific to the Spotify dashboard, but Spotify is not currently IAB Certified, so the IAB Certified analytics in your Simplecast dashboard have passed through IAB Filtering and will likely be lower compared to the data you see in the Spotify dashboard. Q: Does Spotify for Podcasters also have analytics for my show? Spotify recently enabled analytics pass-through for all Simplecast shows, so you should now see your download data from Spotify included in your show's analytics in your Simplecast dashboard. Q: Are my Spotify analytics included in my Simplecast dashboard? Q: How To access your show's Spotify Dashboard (after signing up) Once logged into your account, you will be able to view your Spotify show and setting through this portal. It typically takes a couple of hours for your podcast to be reviewed and submitted. including Windows, OS X and Linux as well as iPhone, iPad, Android, Blackberry and Windows Phone. Q: How long does it take to get listed on Spotify? User reports indicate no current problems at Spotify.
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